Leadership

Dave Aneckstein leads internal and external communications, including storytelling, media relations, crisis communications, and multimedia. His office speaks to many audiences, including current and prospective students, faculty, staff, journalists, businesses, donors, and more.

Dr. Coder is responsible for student success and engagement for Penn State World Campus, which encompasses more than 200 undergraduate and graduate online degree programs, minors, and certificates.

She leads the combined World Campus academic and student affairs functions that include academic advising, academic development services, student affairs, and student disability services. She partners with the Fox Graduate School to collaborate on student initiatives and programming for World Campus.

Dr. Coder has been with World Campus since May 2010. She received her B.S. in business administration, her M.Ed. in adult education, from Penn State, and her Ed.D in Educational Leadership from Liberty University.

Angela Gephart provides leadership and oversight to a team dedicated to ensuring the fiscal strength and long-term sustainability of Penn State World Campus. Her team manages the organization’s budgetary landscape and aligns strategic planning with institutional priorities and goals. In her role, Angela drives informed business decisions through integrated planning and forecasting, performance management, and analytical insight. She is committed to advancing process efficiency and innovation, with a focus on continuous improvement and resource optimization to enhance scalability and cost-effectiveness.

Angela joined Penn State World Campus in 2019. In 2024, she expanded her responsibilities to include oversight of the financial landscapes for the Office of General Counsel and the Office of Government and Community Relations. She earned a B.S. in physics, with minors in chemistry and mathematics, from Lock Haven University of Pennsylvania and an M.S. in materials science and engineering from Penn State.

Pronouns: she/her/hers

Fred Haberberger is responsible for providing strategic direction and leadership to information technology operations and design, facilities management, and organizational effectiveness, which includes data insight and strategy.

With more than 25 years of experience in technology, management, and leadership, Fred works collaboratively within Online Education to provide technology and data solutions that meet business needs and drive organizational transformation.

Fred has been with World Campus since June 2014. He received his B.A. in computer science from Clarion University in Pennsylvania and his MBA with a concentration in human resources management from Thomas College in Maine.

Lindsey Harter’s office is responsible for coordinating programs and initiatives to ensure alignment of HR strategic and service delivery needs across multiple functions, including recruitment, employee relations, talent management and acquisitions, total rewards, and compliance monitoring. They work closely with internal Online Education partners to ensure employees are aware of HR–related initiatives and support, and they work collaboratively with Human Resources Strategic Partners and central HR.

Lindsey has served in various HR–related roles at Penn State since 2004 and joined OE in 2019. She earned a bachelor’s degree in labor studies and employee relations, a minor in psychology, and a postbaccalaureate certificate in industrial relations/human resources from Penn State. Lindsey is currently pursuing her master’s degree in human resources through Penn State World Campus.

Pronouns: she/her/hers

Don Lenze provides strategic direction to our Advancement Office. His team works to engage donors in achieving their philanthropic goals through financial support of World Campus students and services that fulfill the University’s land-grant mission of community engagement and public service.

For 16 years, Don has worked in Penn State’s Division of Development and Alumni Relations, starting his fundraising career as an associate director of development and later director of major gifts in the College of Engineering before transitioning to lead the College of Arts and Architecture’s team. In Arts and Architecture, he led alumni and donor relations across seven academic schools and departments as well as the Palmer Museum of Art and the Center for the Performing Arts.

Don has led the World Campus Advancement team since April 2024 as a proud World Campus alumnus. He earned a B.S. in accounting and a master’s in human resources and employment relations — both from Penn State.

Clarabelle Lin is responsible for leading the overall marketing and sales strategy for more than 200 online degree and certificate programs. Her office is responsible for strategy, brand experience, advertising, events, content and communications, social media, and partnerships.

Since joining Penn State World Campus in 2008, Clarabelle has served in marketing leadership positions and was selected as an Administrative Fellow for both the Vice President for Outreach and the Senior Vice President for Finance and Business in 2016–2017. Prior to joining Penn State, she spent more than 14 years at Colgate-Palmolive as a process engineer and then in various marketing roles for both U.S. and global consumer brands. She earned a B.S. in chemical engineering at Penn State and an MBA in strategic management from Rutgers University.

pronouns: she/her/hers

Chris Millet is responsible for faculty engagement for Penn State World Campus, which encompasses more than 200 undergraduate and graduate online degree programs, minors, and certificates.

He leads the learning design, program planning and management, and faculty development units. He sits on the Administrative Council on Undergraduate Education (ACUE) where he advises on matters pertaining to online undergraduate programs, and co-chairs the Penn State Online Coordinating Council.

Chris joined the World Campus in November 2016. He received his B.A. in Integrative Arts and M.Ed. in Instructional Systems from Penn State and is currently a PhD candidate in the College of Education at Penn State.

Dr. Karen I. Pollack is responsible for online education at Penn State, including Penn State World Campus, which encompasses more than 200 undergraduate and graduate online degree programs, minors, and certificates. Her office supports all aspects of the operation of Penn State World Campus, such as academic affairs, academic advising, faculty development, and the development, piloting, and evaluation of online curricular innovations and enhancements at Penn State. Pollack also contributes leadership University-wide toward the goal of transforming how we structure learning and support students and efforts focused on access and affordability through increasing retention and graduation and decreasing the total cost of a degree.

Dr. Pollack has been with World Campus since its launch in 1998. She received her B.A. in journalism, her M.A. in telecommunication studies, and her Ph.D. in instructional systems from Penn State. She is an affiliate faculty member of learning performance systems.

pronouns: she/her/hers

Having served Penn State since 2003, Charlie Reese provides leadership and oversight to the financial operations, financial analytics/reporting, and contracts and compliance teams. The efforts of these teams ensure the financial strength necessary for World Campus to continue its mission of providing the Penn State educational experience to learners around the world. His role extends beyond traditional fiscal and policy oversight to include advisory and leadership in strategy enablement and organizational analytics.

Charlie earned his bachelor of science in business administration with a minor in psychology from Shippensburg University of Pennsylvania, and he has been with Online Education since 2010.

Dr. Clayton Steen is responsible for providing the strategic direction and leadership to enrollment management and support services, which consists of the admissions, financial aid, transfer credit, registrar, and bursar offices. He works collaboratively with the University’s central administrative offices and various academic and support units to oversee the development of the World Campus Central one-stop shop unit. In addition, he monitors progress and evaluates results, in alignment with the Penn State World Campus strategic plan through specific metrics such as increased retention and graduation rates. Clayton has been with Penn State World Campus since January 2020. He received his B.A. in social sciences from the State University of New York at Buffalo, his M.S. in Education Curriculum & Instruction from Medaille College in Buffalo, NY, and his Ph.D. in Education Leadership and Policy from the State University of New York at Buffalo.

Shelby Thayer is responsible for providing strategic leadership of the marketing technology and operations unit, which supports Online Education. Her unit includes creative services, customer relationship management (CRM), marketing analytics and market research, web strategy and development, and marketing work management and planning. Together with the marketing strategy unit, they help partners across World Campus and the University to create exceptional learner experiences.

Shelby joined Penn State in 2006 in Online Education after 8 years developing her web strategy and CRM experience working for a computer networking company. She earned her B.A. in journalism and B.A. in administration of justice — both from Penn State.

pronouns: she/her/hers

Terry Watson serves as the associate director for Student Disability Services at the Roz and Gene Chaiken Center for Student Success at Penn State World Campus. In his role, Terry works closely with faculty, designers, and student-facing units to help shape practices, procedures, and policies to include individuals with diverse abilities.

Terry joined Penn State in 2007 and has been with World Campus since 2011. As the founder of Strategies for Justice, Terry is a professional speaker and trainer who specializes in the topics of disability equity in education, racial justice, and law enforcement. He earned a B.S. in child development and family studies and an M.S in human development from UMaine.

pronouns: he/him